The rugs fail to meet the federal flammability standard, or are improperly labeled

By James Limbach of ConsumerAffairs

August 30, 2019

PhotoAt Home Procurement of Plano, Texas, is recalling about 24,000 Ultimate Shag Rugs.

The large shag rugs fail to meet the federal flammability standard for carpets and rugs, posing a fire hazard. The small shag rugs fail to meet federal labeling requirements.

Small rugs are not required to meet the federal flammability standard; however, they are required to be permanently labeled with the following statement: FLAMMABLE (FAILS U.S. DEPARTMENT OF COMMERCE STANDARD FF 2-70): SHOULD NOT BE USED NEAR SOURCES OF IGNITION.

No incidents or injuries are reported.

This recall involves eight models of Ultimate Shag Rugs.

Each rug has a label on the back stating Ultimate Shag and at home. The rugs also have 100% Polyester and Made in China printed on the label. The SKU number can be found on the back of the rug.

The following rugs are included in this recall:

SKUColor Size

124142991 White 39 x 59

124142992 Gray 39 x 59

124115994 Beige 59 x 87

124115995 White 59 x 87

124129568 Gray 59 x 87

124121400 Beige 90 x 120

124121401 White 90 x 120

124129561 Gray 90 x 120

The rugs were sold at Garden Ridge stores nationwide from December 2013, through October 2014, and At Home Stores nationwide from March 2014, through December 2018, for between $100 and $400.

What to do

Consumers should immediately stop using the recalled shag rugs and contact At Home for instructions on receiving a refund for the large rugs and a label for the small rugs, or return your rug to an At Home store to receive the remedy.

Consumers with shag rugs in sizes 59 inches by 87 inches and 90 inches by 120 inches will receive a full refund in the form of a store credit.

Consumers with rugs in sizes 39 inches by 59 inches will receive a label to be placed on the underside of the rug.

Consumers may contact At Home toll-free at (888) 359-4387 Monday through Friday 7 a.m. to 6 p.m. (CT), by email at or online at and click on Product Safety at the bottom of the page for more information.