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MLGW to Resume Disconnecting Services Next Month

MLGW reanudará desconexión de servicios el próximo mes

MEMPHIS, TN (WMC) — Memphis Light Gas and Water (MLGW) will resume cutting off utilities for customers who are behind on their bill starting in August.

MLGW stopped disconnecting customers who were behind on their bills on March 13 and waived all late fees starting April 3.

The utility company says they currently have 38,000 customers who are more than 19 days past due on their bill.

In total, those customers owe MLGW close to $30 million.

“That number is significantly higher than we normally have,” said Gale Jones-Carson, MLGW spokesperson.

MLGW says they will begin cutting off services again on August 3.

Before the pandemic, an average of 200 customers per week were eligible to have their services cut off.

 

 

Español:

MEMPHIS, TN (LPL/WMC) — MLGW reanudará el corte de servicios públicos para clientes que están atrasados en su factura a partir de agosto.

MLGW dejó de desconectar a los clientes que estaban atrasados en sus facturas el 13 de marzo y perdonó todos los cargos por retraso de pago a partir del 3 de abril.

La compañía de servicios públicos dice que actualmente tienen 38.000 clientes atrasados con más de 19 días de atraso en su factura.

En total, esos clientes le deben a MLGW cerca de $30 millones.

“Ese número es significativamente mayor de lo que normalmente tenemos”, dijo Gale Jones-Carson, portavoz de MLGW.

MLGW dice que comenzarán a cortar los servicios nuevamente el 3 de agosto.

Antes de la pandemia, un promedio de 200 clientes por semana eran elegibles para que se les cortara sus servicios.

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